Michelle is the founder and director of Standards International, and is also known as Little Miss Woww.
With over 20 years’ experience working alongside some of the world’s most successful financial services organisations, Michelle is an internationally recognised author, speaker, coach and leading expert in identifying and designing international best practice standards of operational excellence.
She has been selected as one of the world’s top 30 coaches in financial services by The Elite Advisor™.
When it comes to the challenges faced by financial planners, one issue that comes up again and again is recruitment.
This is true both at a wider level across the profession in terms of attracting new talent, but also at an individual firm level.
In this video, Standards International founder and director Michelle Hoskin provides her top tips for recruiting the best possible team.
For over 15 years I have believed and promoted that the operational and technical support teams and functions within today’s busy practices are the backbone to every business regardless of its size, set up or service.
These keys roles are the power to the engine room and those firms both within the UK and overseas that have fully embraced them into their business are not just surviving, they are thriving.
How to find your purpose, ignite your passion and unleash your power
The best thing about the future is that it hasn’t happened yet; the even better thing about the future is that, when it does, it is going to happen one day at a time.
There is nothing as sure as change – it’s part of life! But those who embrace it will be rewarded with a more enjoyable journey to achieving their true potential, both personally and professionally.
Presenting at our Illuminate live events this week, Michelle Hoskin discusses the main challenges advisers and business owners face running their businesses. As Michelle explains, advisers and business owners are driven to thrive and inspire clients but are too often distracted from achieving the true potential of their respective businesses.
Follow Michelle Hoskin’s advice and embed the 10 principles of ‘WOW’ into your practice.
According to the dictionary, ‘WOW’ can be defined as:‘an exclamation of surprise, wonder, pleasure, or the like’
The problem with the term ‘WOW’ is that it is so subjective; what is deemed ‘WOW’ by one person may not be deemed ‘WOW’ by another. However, one thing is for sure: it’s the only standard on which we should pride ourselves and which we should strive to deliver every day.