The search for the perfect suitability report seems to be one of those never ending, iterative quests. We decided to redesign ours after we all agreed it had become an overly long, clunky and not particularly user friendly document.
We already undertake regular document reviews to reflect changing regulatory advice and our own standards, as well as feedback from clients, advisers, and our professional indemnity insurer. This exercise seemed overdue.
Given that suitability reports always seem to be high up the regulatory agenda, this was a priority to do and to do well.