Networking can make people feel uncomfortable, or like they're trying to 'sell' themselves. But what if we took a different approach?
Your voice is central to how you connect with people. Chris Wickenden explains the logic between vocal warm-ups and how we sound.
By harnessing technology, you can empower clients and create strong long-term relationships in the process.
How often are you fully present and really listening to clients? Chris Wickenden looks at this in more detail, with a little nod to American Pie...
Diversity can't be solved overnight, but there are small steps we can take. And it all starts with being authentic with clients.
Chris Wickenden discusses how to strike a balance between being empathetic and being objective with clients.
Chris Wickenden discusses the power of vulnerability, and how presentation skills can feed through to creating genuine client relationships.

Chris Wickenden is director and co-founder of The Speakers' Gym. He is a great believer that everyone has the potential to feel and be incredibly expressive, engaging, confident, and inspiring every day, at home and at work. 

He graduated with an MA in acting from Drama Centre in 2011 and worked for a number of years as a professional actor. Prior to that, he gained a first in Modern History at Oxford. 

He enjoys the challenge of creating, developing and delivering  programmes that harness his physical and vocal training as an actor and make it resonate with clients. 

There are three key facets to the way we communicate - our words, our voice and our body language.

Research by the psychologist Albert Mehrabian (which is often misinterpreted) reveals that if these aren’t all in sync and pulling in the same direction, then body language takes on a massive 55 per cent of what people pick up on, the voice 38 per cent and the words just 7 per cent.

So, in a job where great, authentic communication is absolutely essential with clients, why is so little regard given to preparing vocally and physically? 

Well-being seems to be a bit of a buzzword for HR departments at the moment.

There will be those who see this as just another trend, another tick-box on employee surveys. You may be among them, perhaps seeing well-being as little more than a luxury, a 'nice-to-have' but not an essential component to the success or failure of your business.

But is it rather more than this?