Absolute Engagement helps you align your personal vision with your client and team experience to drive meaningful growth. Founder Julie Littlechild teaches 'Engagement Essentials' and provides you with the road map, tools and support to lay the foundation to grow efficiently and profitably.
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Your Engagement Edge
The way in which you need to engage with clients is changing and it can be difficult to know what you need to do differently to keep pace.
For that reason, Nucleus is pleased to partner with Absolute Engagement to give you the insights and tools you need to design an experience that truly sets you apart.
Your Engagement Edge is a unique programme that guides you every step of the way and gives you step-by-step instruction, support and tools to engage your clients in a way that will drive more referrals.
Your Engagement Edge includes 11 courses:
Define Your Niche or Ideal Client
Establish the basis for your enhanced client experience.
Segment Your Clients
Lay the foundation for a tiered service plan based on client value.
Define Offer, by Segment
Map client value to a clearly defined offer.
Assess Capacity and Profitability
Ensure you have the time and resources to deliver on your plan- profitably.
Co-Create the Client Experience
Involve your team and clients to define what extraordinary looks like.
Map out the Client Journey
Design the foundation for a compelling experience based on client needs.
Create Client Communications Plan
Design a 12-month plan that reflects what's most important to your clients.
Structure the Business Around Ideal Client
Ensure all aspects of your business reflect your ideal clients' needs.
Define Core Processes
Ensure your processes are efficient, engage clients, and set you apart.
Manage Client Expectations
Clearly articulate what clients can expect and what you expect of them.
Gather Client Feedback
Assess your performance in delivering on or exceeding client expectations.