Threadneedle Investments’ Nick Winder shares the second in a three-part series of ‘better business’ videos.

    This series of short videos provides practical insights into how to exceed client expectations. The videos examine the keys to building client trust, the importance of employee engagement, and whether it’s possible to measure something as intangible as client experience.

    These videos are presented by practice management expert Steve Billingham.

    Visit the Columbia Threadneedle website to watch these videos.
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