Hayley is head of services at The Verve Group. She began her career working as a receptionist in an adviser firm back in 2007 and has worked in a variety of different financial services roles including paraplanning and operations ever since. As head of Verve services, her organised nature and can-do attitude ensure Verve delivers first-class services to its clients. As a naturally caring person, she likes to listen to the needs of the team to ensure they have everything they need to get the job done, and ensure clients receive our world-class experience.